Paladin operates efficiently with equipment that meets the minimum system requirements below. Should your current equipment not meet the below specs, we also offer a wide range of equipment hand selected to maximize the performance of your store.
Operating system
- A current and patched version of:
- Windows 11 Pro
- Windows 10 Pro
- Home versions are not supported.
Processor
- 2 gigahertz (GHz) or faster x86-bit or x64-bit Processor with SSE2 instruction set.
- Verify the age of the processor as it should be 2016 or newer
Memory
- 8 GB RAM minimum
- Recommended: 16 GB RAM
Hard drive
- 500 GB minimum SSD
- 32 GB minimum available of unused space to install Paladin
- Recommended: SSD drives over HDD
- DATA has no limit and may exceed any recommended storage. DATA size is based on number of inventory records, customers and transactions.
Recommended Hardware Components
USB Ports
- Ample ports to directly connect desired peripherals (USB hubs are not supported.)
- 4 Ports minimum
Network Ports
- Supports 100/1000 MBPS Ethernet Adapter with a standard RJ45 connector
Display
- 1024 x 768 screen resolution 17” diagonal or greater
- Graphics hardware acceleration requires a DirectX 10 graphics card.
Programs
- Microsoft Excel™ required for spreadsheet reporting
- Microsoft Access™ required for signs and labels
- Antivirus Software current and patched
Note: If you do not have Microsoft Excel, Microsoft Access, or anti-virus software, contact Paladin Management Services to purchase this necessary software.
Other
- Internet connection required. Fees may apply.
- The current version of Chrome, Firefox, or Microsoft Edge.
- .NET Version: .NET 4.8 CLR required.
- A touch-enabled device is required to use touch functionality, but all features and functionality are always available by using a keyboard, mouse, or other standard input device.
- Additional Recommended Equipment: Battery Backup / Uninterrupted Power Supply with a 10 minute or longer runtime.
Note: Printers should never be connected to battery backup/UPS
If you have questions or suggestions about this information, contact support@paladinpos.com.
*Content is subject to change. For the most recent version, visit the Help Portal.
Printed on: 1/15/25
