September 19, 2023 – Nothing is worse for a retailer than being unable to make sales because of an electronic malfunction. Stores not only lose that day’s sale, they could also lose valued customers if they decide to take their business elsewhere. With 90% of shoppers paying for purchases with credit or debit cards, the loss of payment processing is critical to any retail business.

There are several reasons for these failures ranging from a credit card processor system malfunction to loss of a local internet provider service. That’s why having a failover system and alternatives in place is so very important.

Our expert, Chief Experience Officer Charles Owen, explains how Paladin and having backup procedures can help mitigate these potentially crippling situations.

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