Troubleshooting: Customer’s statement will not print

Knowledge Base, Troubleshoot

Problem:  A customer’s statement did not print Reasons why this may be happening: The customer has a zero balance. The customer has a credit balance, but the Include Credit Balance Statements checkbox is not selected in the Receivables tab in the Paladin Configuration window.  Select the Include Credit Balance Statements checkbox. The Create month-end statement? checkbox is not selected for the customer in the Customers   […]