Our Support Just Got Better
One of the pillars of our success has been our outstanding customer support. We’re excited to introduce our latest addition to that tradition with the new Help Request Portal, accessible directly in the Paladin software. It provides the help you need by quickly and accurately identifying business intelligence data directly from the back end of your work terminals.
Streamline Your Inventory Processes
The current health and economic situation have shown all businesses how important it is to have streamlined operations. Order Analyst™ and Suggested Order leverage your unique data and integrates with your supplier’s EDI to automate ordering and identify insights to help you make better business decisions.
Sell More Products with Social Media
Around 84% of people who have access to the internet use social media and 54% use it to research products. The new retail norm has made it clear businesses must utilize every channel they can to keep their customers engaged and registers ringing.
An Excel(lent) Venture: Incorporate Excel into Your Operation
Love them or hate them, there are certain aspects of business that are best explained with Excel spreadsheets. We’ve integrated Excel into the platform for over a decade and our latest release automates and enhances many features including email billing and compiling departmental reports.
Managed Services Removes IT Woes
Businesses depend on technology to grow revenues and can only run as smoothly as your IT allows. Not many independent retail businesses have the time or resources
Jump-Start Sales with BOGOs
Buy One, Get One discounts are hands-down the most popular sales promotions in the retail industry.
Enhance Operations with Managed Network
Cybersecurity can be a scary thing for businesses nowadays. Cybercrime is expected to top $6 trillion annually by 2021 and nearly half of those crimes are against small businesses. Our Managed Network offering blocked more than a million security threats this past year and remedied countless bandwidth-hogging activities that interfered with our clients’ business networks.
Maximize Productivity with the Advanced Lookup Feature
Our Advanced Lookup feature is often underutilized. This feature offers tremendous advantages when set up and used properly.
The Most Effective Reports to Manage Your Business
There are certain reports that you run every day to manage your business. There are other reports that are often underutilized or never used but are equally valuable to understanding the performance of your business.
Paladin Client Experience Manager Mike Horn shows you reports that you may not have discovered and explains how valuable they can be to your business. Many offer answers to questions that you may not have thought of asking:
• Revenue Reports by Employee and/or Customer Type
• Customer Item Sales History Reports
• Inventory Valuation Summary
• PaladinNsight™ Excel Outputs
• And many more!
Discover how these valuable reports put your data to work in ways you may have never considered.
Creating Batch, One-off Bin-Tags, Item Labels and Signs
One size definitely does not fit all, especially when it comes to the needs of retail sales. We’ve developed a variety of ways to produce bin tags, item tags and signs over the years. And that’s not including the many fonts, formats and styles that are available.
Best Practices: Trade Discounts
The 80/20 rule says 80% of your revenue comes from 20% of your customers. Trade discounts keep your best customers coming back.
Best Practices: Supplier Returns
Occasionally you need to return products to your supplier. Defective items, damaged, over-shipments. It happens. It doesn’t sound that difficult on the surface, but keeping your inventory accurate in the midst of all this chaos can be difficult.
