Turn Shopping Habits into Profits

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Have you ever studied how customers shop in your store? Observing your customers’ shopping habits may reveal some areas where you can maximize your profits with a few simple changes to your store’s operations. Shoppers who anticipate long wait times buy less Researchers at Duke University recently studied how waiting in line affected buying behavior […]

Simple Tips for Managing Growth

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According to the National Retail Federation, the retail industry added 43,600 jobs in August. Forbes reports that consumers are spending again, mainly in categories like cars, housing, e-commerce, appliances and home projects. This presents a guarded but optimistic outlook for growth for the upcoming season. How will you manage that growth once it comes your […]

Beyond Brick and Mortar: Are You Losing Customers to Online Stores?

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E-commerce. The word strikes fear in the heart of many brick-and-mortar store owners. The statistics can be concerning. In 2011, internet marketing experts reported that 78% of Internet users conduct product research online and 40% of US smart phone users compare prices on their mobile device while shopping in-store. Shoppers often use local stores as […]