Store down emergencies

Knowledge Base, Policy, Process

If a store is experiencing the following, you can call about a Store Down emergency 24 hours a day and 365 days a year: Statements will not run / print EDI will not download into system / will not send to vendor Paladin will not open on any computer in the store Data can’t be […]

EDI processing safeguards

EDI, Knowledge Base, Process

Paladin provides additional safeguards when you run EDI processes. EDI processes can only run one at a time If you try to start an EDI process while another EDI process is running, the new process is put on hold until the current process completes. Paladin will check every two minutes to see if it can […]