AVS verification for FSA cards

Customers, Knowledge Base, Pharmacy

This feature only applies to pharmacies that have FSA (flexible spending accounts) enabled through a SIGIS membership. AVS verification for an FSA card on file is performed when the when the card is added to the customer account in Paladin. The FSA card’s AVS status will display with the card information in the Customers module, […]

SIGIS EPL file update frequency

Knowledge Base, Pharmacy, Process

Paladin checks for a new Eligible Product List (EPL) from SIGIS every 14 days.  If an internet connection or other issue prevents an EPL update for 24 or more days, the following message appears when you start Paladin and will specify the number of days since the last EPL update. If you see this message, […]

SIGIS downloads

Knowledge Base, Pharmacy, Policy, Process

Pharmacies that accept Flexible Spending Account (FSA) and Health Savings Account (HSA) payment cards must be registered members of the Special Interest Group for IIAS Standards (SIGIS). For SIGIS member pharmacies, Paladin checks the age of the Eligible Product List (EPL) weekly and downloads an EPL from SIGIS when the current EPL is more than […]

How to set SIGIS automation

EDI, Inventory, Knowledge Base, Pharmacy, Process, Setup

Paladin automates the previously manual task of downloading and processing monthly IRS approved lists of FSA/HSA eligible products. Store specific data must be entered into Paladin in order for the automated download and processing system to work. To enter this: In Paladin, from the main menu, select File > Setup. Select the Pharmacy tab. Check […]