Flex cards
This article provides instruction and information on the following: Background information How to process a Flex card that is swiped How to process a Flex card that is manually entered Returns to FSA accounts How to add a new Flex card to store on file How to process a Flex card that is stored on […]
SIGIS EPL file update frequency
Paladin checks for a new Eligible Product List (EPL) from SIGIS every 14 days. If an Internet connection or other issues prevent an EPL update for 24 or more days, the following message appears (Figure 1) when you start Paladin and will specify the number of days since the last SIGIS EPL update. Figure 1: […]
Fairytale re-FLEX-ion – SIGIS made simple
This 30-minute webinar will peer into step-by-step instructions on the SIGIS signup process and setting up Paladin to accept Flex Cards at your pharmacy. Our technical instructor will also cover troubleshooting tips for cases of Flex Card problems.
Pharmacy: SIGIS downloads
Pharmacies that accept Flexible Spending Account (FSA) and Health Savings Account (HSA) payment cards must be registered members of the Special Interest Group for IIAS Standards (SIGIS). For SIGIS member pharmacies, Paladin checks the age of the Eligible Product List (EPL) weekly and downloads an EPL from SIGIS when the current EPL is more than […]
