Ace Rewards: Converting House Accounts and assigning 198 numbers
This article provides instruction and information on: Converting House Accounts to Ace Rewards Assigning 198 numbers Note: For overall information on Ace Rewards setup, refer to: Ace Hardware: How to set up Ace Rewards Converting House Accounts to Ace Rewards House Accounts are for customers who can charge at the store level and carry a […]
FanBuilder: Orgill’s rewards/loyalty program
This article provides the following on FanBuilder: Enroll customers in Orgill FanBuilder Rewards Accessing customer information and FanBuilder Dashboard in Paladin Enroll customers in Orgill FanBuilder Rewards Note: If Orgill FanBuilder is set in Paladin Configuration, the Program Name Rewards window opens when the Invoice/Quote module is opened. If you set a program name and […]
Do It Best: Grow your business with Do It Best Rewards
Benefits of customer loyalty programs Loyalty programs foster good relationships with your best customers. According to Northwestern University’s Center for Retail Management, only about 15% of customers are loyal to a single retailer, but they generate between 55% and 70% of company sales. The Loyalty Report (http://infobrandloyalty.com/2017-loyalty-report), a survey of 28,000 consumers, showed 81% say […]
True Value Rewards
This article provides instruction and information on the following: Why a customer loyalty program is valuable About True Value Rewards and Paladin Set up True Value Rewards integration Look up existing True Value Rewards members Sign up a new True Value Rewards member Sign up a True Value Rewards member in the Customers module View […]
Rewards search by phone number and cell phone number
In Paladin’s Invoice/Quote module, when you look up a customer’s rewards number using their phone number, both the Phone and Cell Phone number values in the customer database are searched. Figure 1: Phone and Cell Phone number values in the customer database are searched If the rewards member search window does not appear in the […]
Ace Hardware: No-Rewards class feature
Note: This update only applies to Ace Hardware stores that use Ace Rewards. To set up a class to identify items that do not participate in Ace Rewards: In Paladin, from the main menu, select File > Setup. Select the Class tab. In the Classes pane, in the list of classes, highlight the class that […]
Ace Rewards: Customer types
You can assign the following types (Figure 1) to your customer accounts in Paladin’s Customers module, and they will then be included in your nightly Ace upload data. Note: Ace Rewards customer types cannot be edited or removed and appear in Paladin’s Customers module and Invoice/Quote module when signing up a new Ace Rewards member. […]
Building customer loyalty to strengthen your retail business
It is proven that loyal customers’ spend more money, visit more often and refer friends to your establishment. Paladin POS customers are sure to benefit from the techniques presented in this Webinar.
RepeatRewards set up
RepeatRewards is a third-party service that tracks customer data and issues redeemable coupons and sales. To set up RepeatRewards: Contact RepeatRewards Merchant Services by email (merchantservices@repeatrewards.com) and ask for the following information: Username Password Merchant ID Region ID Location ID In Paladin, from the main menu, select File > Setup. Select the Rewards tab. In […]
Ace Rewards: Signing up new members
Stores participating in Ace Hardware’s Ace Rewards program can enroll new members from within Paladin. To create a new member in Paladin’s Invoice/Quote module (i.e., during a checkout event), you can enable the rewards prompt at the beginning of the transaction or at the end of the transaction by: In Paladin, from the main menu, […]
