BlockChyp Returns

Commerce, Knowledge Base, Process, Setup

This article provides instruction and information on the following: In Paladin, on the top ribbon, select Invoice/Quote module. Optional: Add the customer account to the transaction. Enter the return part number. Enter the quantity as negative number, then press Enter. Enter the gift card part number with quantity of 1. Enter the amount being loaded […]

Accounts Receivable: Manage supplier returns

About, Customers, Inventory, Invoice/Quote, Knowledge Base, Process, Purchase Orders, Setup

This article provides instruction and information on the following:  Overview Set up supplier return management using accounts receivable and replacement purchase orders Create an accounts receivable entry for a supplier return Process a replacement purchase order and automatically adjust the supplier A/R account Credit the supplier account for a monetary reimbursement Overview The supplier return […]

Return to vendor

Webinars

Sometimes purchases don’t stay purchased. Returns don’t have to be difficult, especially with all the options available in Paladin Point of Sale. Our presenter will show you how to be sure you’re taking back an item at the same price it sold for. You’ll also learn how to put some controls in place where necessary.

Return to sender – defective items

Webinars

During this 30-minute webinar, learn the procedure for properly returning defective items. No reason to get all shook up, we’ll detail the whole process from the point of customer return through supplier return, allowing you to keep inventory accurate and receive supplier refunds.

Return invoice refund

Invoice/Quote, Knowledge Base, Process

A return invoice can refund all payment types used on the original invoice.  Important: Remember to enter a “-“ negative sign before the dollar amount of each payment type, or you will find the customer is due an even larger refund. For information on returned items, refer to the Return Items KBA. For clients using […]