Return invoice refund

Invoice/Quote, Knowledge Base, Process

A return invoice will be able to refund all the payment types used on the original invoice.  Important: Remember to enter a “-“ negative sign before the dollar amount of each payment type, or you will find the customer is due an even larger refund.

Manager approval for returns

Knowledge Base, Policy, Process, Purchase Orders, Setup

This store specific control allows you to add real-time oversight to product returns. To enable this feature: In Paladin, from the main menu, select File > Setup. Select the Company tab. In the Manager Approval Required pane, check Returns Require Manager Approval. In the Require Manager Approval for Returns Over $ field, enter a dollar […]