How to return an item

Invoice/Quote, Knowledge Base

In many stores, a cashier scans the return item and types a quantity of -1. This process does not guarantee that the item was purchased at your store or that the refund price is equivalent to the paid price. You can recall all transactions to prevent loss from occurring.  See the following procedures. If the […]

How to issue a gift card for a returned item

Invoice/Quote, Knowledge Base

Open Paladin Point of Sale. On the top ribbon, click the Invoice/Quote module. Scan the returned item. Under Quantity, enter -1 for each returned item. Scan a gift card. Under Price for the gift card, enter the total dollar amount of the returned item(s). Click Checkout. Click Cash, and then press Enter. Swipe the gift […]