Credit card processor cannot void a payment

Commerce, Invoice/Quote, Knowledge Base, Policy, Process

In the Invoice/Quote module, during checkout, when a cashier tries to cancel an approved credit card payment, and the credit card processor cannot void the payment, the following message will appear. The message is informational only. After the cashier clicks F8 OK, the screen clears, and the event is recorded in the store’s transaction history. […]

How to create Received POs Reports

Knowledge Base, Reports, Setup

This article provides instruction on generating reports of received purchase orders (and totals) based on selection criteria. To perform this: In Paladin, on the top ribbon, select the PO module. On the bottom ribbon of the Receive PO tab, select F6 Find PO. In the Find PO window, under the PO Details pane, select from […]