Windows Terminology and Definitions

Knowledge Base

  Component Purpose Operating system A set of programs that acts as an interface between the applications that are running on a computer and the computer’s hardware. Multiprocessing The ability to use multiple processing devices. Multitasking The ability to run multiple applications simultaneously. Multithreading The ability to run multiple parts of an application simultaneously. Kernel […]

Computer Hardware Terminology and Definitions

Knowledge Base

Term Definition Hardware The physical components that compose a computer system or network. Common hardware components include the following: Keyboard, mouse, monitor, printer Connectors and cables Hard disk drives Circuit boards Software Instructions or data that are stored electronically, either on a hard drive or a special chip. Software components include the following: Operating systems. […]

About Paladin Releases

Featured, Knowledge Base, New Features, Reference

Release Release guide Release build 2021-E Paladin 2021-E Release Guide  4607.2 2021-D Paladin 2021-D Release Guide 4520.3 2021-C Paladin 2021-C Release Guide 4436.4 2021-B Paladin 2021-B Release Guide 4326.6 2021-A Paladin 2021-A Release Guide 4247.9

How to create Benjamin Moore OSR and CCP reports

Knowledge Base, Reports

If you participate in Benjamin Moore OSR (Outside Sale Rep) or CCP (Contractor & Commercial Pricing) programs, Paladin can create the reports required by Benjamin Moore. Important notes: If you use the OSR program, you must perform some initial setup steps (see procedure below). If you are only enrolled in the CCP program, there is […]

Troubleshooting: Accounting integrations

Knowledge Base, Troubleshoot

ISSUE: Received inventory in Paladin did not create a vendor bill in the accounting software TRY: Check for receive POs that were scheduled for transfer but are still waiting to be uploaded. On a store terminal, in Paladin, on the Maintain menu, click Data Viewer. Click the Accounting Uploads tab.  Adjust the time period to […]

How to set up the insufficient SOH message

Invoice/Quote, Knowledge Base, Setup

To be notified when you enter an invoice quantity exceeds your current stock on hand, turn on the Insufficient SOH message. This message will not appear for non-inventory items and you can limit it to a range of locations. On the File menu, click Setup. Click the Invoice(Store) tab. Select Enable Oversold Warning. Optional: To […]

User’s Guide: Collect on Delivery (COD)

Knowledge Base

The collect on delivery (COD) feature allows your customers to pay for purchases when they are delivered.  The payment option is available when you use the Schedule Delivery feature in these scenarios:  A customer has no store credit  A customer exceeds their store credit  This user’s guide contains the following topics:  How to turn on the COD feature  How to collect on delivery when […]