How to set up the TSC TDP-225 to print the Bar Bell tag (item tag #18)
This procedure creates a custom “stock” entry in the TSC TDP-226 printing preferences for the Item Tag #18 that is shaped like a barbell (see LTSR catalog for labels, tags, signs, and reports for details). In Paladin, this tag has this label: Item Tag #18 – Bar Bell Style On the computer that is connected […]
About Paladin Releases
Release Release guide Release build 2021-C Paladin 2021-C Release Guide currently 4436.1 (pre-release) 2021-B Paladin 2021-B Release Guide 4326.6 2021-A Paladin 2021-A Release Guide 4247.9
How to export and import items in a sale (sale list) using Excel
You must have release 2021-C or build 4431 or later to use these features. You can export sale item part numbers and prices into a tab-delimited text file that can be opened in Excel. Then, use this file to optionally add or edit items and prices and re-import it to update the sale or add […]
Ace Hardware: How to offer in-store customer discounts on acehardware.com
This feature requires Paladin Release 2021-C (Build 4419 or later). Your customers can receive the same discounts that you offer them in-store (via discounts associated with their Paladin customer account) when they shop at acehardware.com. Tip To learn how to apply trade discounts/pricing plans to customers in Paladin, see How to apply a pricing plan […]
Ace Hardware: How to apply Ace National Account Pricing discounts at checkout
This feature requires Paladin Release 2021-C (Build 4419 or later). Ace Hardware offers Ace National Account pricing for many business customers online at acehardware.com. You can offer these discounts in your store with the Ace National Account search in Advanced Lookup. To turn on this feature, contact Paladin Support. In the Invoice/Quote module, click Advanced […]
Paladin 2021-C Release Guide
How to create unique sequential alternate part #’s for inventory items
This feature requires Paladin Release 2021-C or build 4419 or later. You can create a series of incremental unique alternate part numbers, starting with X00001 and incrementing by 1 (X00002, X00003, and so on) when you manually add an inventory item or create inventory items using the Data Viewer inventory upload feature. All alternate […]
How to create Benjamin Moore OSR and CCP reports
This feature requires release 2021-C or build 4419 or later. If you participate in Benjamin Moore OSR (Outside Sale Rep) or CCP (Contractor & Commercial Pricing) programs, Paladin can create the reports required by Benjamin Moore. Important notes: If you use the OSR program, you must perform some initial setup steps (see procedure below). If […]
Troubleshooting: Accounting integrations
ISSUE: Received inventory in Paladin did not create a vendor bill in the accounting software TRY: Check for receive POs that were scheduled for transfer but are still waiting to be uploaded. On a store terminal, in Paladin, on the Maintain menu, click Data Viewer. Click the Accounting Uploads tab. Adjust the time period to […]
How to set up the insufficient SOH message
IMPORTANT: You must have release 2021-C or your build must be greater than 4338 to use this feature. To be notified when you enter an invoice quantity exceeds your current stock on hand, turn on the Insufficient SOH message. This message will not appear for non-inventory items and you can limit it to a range […]
Collect on Delivery (COD) User’s Guide
The collect on delivery (COD) feature allows your customers to pay for purchases when they are delivered. The payment option is available when you use the Schedule Delivery feature in these scenarios: A customer has no store credit A customer exceeds their store credit This user’s guide contains the following topics: How to turn on the COD feature How to collect on delivery when […]
How to set up percentage discount for a customer
This procedure shows you how to apply an overall percentage discount to a customer’s account balance. If you prefer a more flexible approach, you can set up trade discounts that can be limited to specific departments or classes and that are also applied to individual customers. To learn more, see How to set up and […]
How to set up and apply trade discounts for customers
Trade discounts give your best customers a discount on their monthly statement. Trade discounts are set up as pricing plans. This allows you to selectively discount specific departments or classes and require that the discount meets the minimum margin for each item. You can create multiple trade discounts and selectively apply them to each customer […]
How to set up a prompt payment discount
Prompt payment discounts encourage your customers to pay their account balance quickly. To apply a prompt payment discount, you must apply the discount to each individual customer account. Discounts can be applied in two ways: Trade discounts: These discounts use the pricing plan feature and are assigned to a customer account in the Customers module […]
Paladin Settings: Receivables tab
The Receivables settings control how monthly statements are generated in Paladin. To access these settings, in Paladin, on the File menu, click Setup and then click the Receivables tab. Setting Description Enable Statement Generation Turns on statements. Requires Paladin Support Invoice Hold When Prevent customers with a past due balance from making a charge payment when the payment is overdue […]
