BizCheck Will Improve Performance, Increase Profits

Webinars
Ever wonder if your business is running at peak performance? OurBizCheck assessment and training helps you optimize your business processes and operations and get the most out of Paladin. Our Chief Experience Officer Charles Owen demonstrates how BizCheck can increase...

Are You Interested in Simple Store Management?

News
There’s nothing more frustrating than when nothing goes your way. The ground crumbles beneath you, and it gets real difficult to see the light at the end of the tunnel. Wouldn’t it be nice if you could actually control your store and avoid that kind of horror? How...

Paladin Makes Store Management Easy

News
The life of a store owner is full of activity. Do the words “overstocking” and “costs” give you shivers? Many of us wrinkle our noses. If only there were a way to prevent everyone in the world from overstocking and purchasing slow movers. Paladin Point of Sale makes...

Excellent Customer Service with Paladin Point of Sale

News
Have you ever dreaded calling customer service? If your technology needs a fix, you’ve usually stuck picking up the phone. If a product has a defect, you have to call someone. If you’ve got a question, the phone is just waiting to be used. Why do you dread that call?...

How to Handle Customer Acquisition as a Small Business

News
As a small business, should I focus on gaining new customers, or repeat customers? Good question. The answer: Ideally, both. A more complicated answer: As you grow your business, it can be difficult to focus on acquiring new customers and preserving current ones1. You...

How to Talk to Customers Like a Pro

News
Do you still get nervous when talking to customers? If you’re looking for a few tips to help get over those tight-chested, shallow breath and heart attack feelings, there are a few ways you can show them you want to pursue a relationship. You can always tell when a...

25 Tips to Run a Successful Business

News
It’s always been tough to run a small business, but it seems like the economy is out to get us nowadays. While small businesses fight to make money, they also have to defend their customers like they’re precious seedlings in the garden. Drawing customers in is...

7 Creative Ways to Attract Customers to Your Store

News
So how do you attract customers to your store? It’s a question that many of us ask, and it’s about time we get some answers. In order to survive in today’s society many stores have to get creative to draw their customers in. Be it through holiday advertising or a...

How to Find Employees that Love Your Store

News
Every employee should love your store. When I say love, I mean go out of their way to treat customers right and bring in more business. No customer wants to be ignored by a grumpy employee, or brushed off by a rude representative. How do you find employees that love...

5 Reasons Why Labels Are Important

News
Why is it so important to pay attention to labels? Because you can cause serious harm to yourself, that’s why. There are multiple reasons why labels are important: they help us tell the difference between “stop” and “yield,” or “on sale” and “free.” There are many...

How to Provide Excellent Customer Service

News
The customer is always right. You’ve heard this mantra for years – it’s been burned into your psyche. What does it really mean, though? It means you’re treating their opinions and needs as though they’re important and valuing their loyalty. A store is nothing without...

How to Prevent Theft in Your Store

News
Theft is like a wound: it needs to be watched, tended, and prevented. With modern adaptations like electronic coupons, mobile gift cards, and online purchases, thievery is taking a new turn. They’ve become bolder with their tactics. Are you aware of these changes?...

Make a Sale Online without Dragging Your Customers into a Deal

News
How do I lead an online customer to the sale? Most of us have asked. You aren’t alone. Sales are the essential wheels and cogs that keep a store running. It can be difficult to make a profit from an online lead. To get sales, you have to advertise. This is risky...