United Hardware Virtual User Meeting – January 2021

Webinars
Join us for our Virtual User Meeting to discover how our intuitive technology is built for United Hardware. Our Chief Experience Officer Charles Owen demonstrates the powerful features and integrations in our 2020 Release. We’ll show you why Paladin is the...

Business of Excellence: Popp Hardware

News
Company: Popp Hardware Owner: John Popp Location: Ligerwood, ND Years in Business: 69 Popp Hardware is a family-owned store located in Lidgerwood North Dakota with a population of a cozy 650 people. John Popp has owned the store since 1976; while his father owned it...

Executive Perspective: The True Cost of Point of Sale

News
Cost is an important factor in every business decision. So how can you calculate the true cost of point of sale? According to www.bematechus.com, companies on average spend 2-3% of their annual revenue on the initial set-up and then 12-18% of that amount for...

7 Point of Sale Solutions to Look For in 2015

News
Choosing a point of sale system is easier when you know what to look for. Use this checklist as a guide, and you’ll be on your way to finding the best fit for your store. Keep your eyes open for a point of sale that: 1. Accepts Diverse Payment Methods With a number of...

10 Secrets of Running a Profitable Hardware Store

News
From crossing items off the honey-do list to making a DIY Pinterest project, your customers should have everything they need to fix, craft, paint, and create. Providing what customers need doesn’t always result in lucrative sales. That’s why we’ve compiled 10 secrets...

Counter Display Success in 5 Steps

News
There are a number of ways to make more sales with counter displays. An effective display persuades your customers to pick up just one more thing before paying. “A great counter display, as part of your overall visual merchandising strategy, can interrupt [your...

Simple Tips for Managing Growth

News
According to the National Retail Federation, the retail industry added 43,600 jobs in August. Forbes reports that consumers are spending again, mainly in categories like cars, housing, e-commerce, appliances and home projects. This presents a guarded but optimistic...

Are You Interested in Simple Store Management?

News
There’s nothing more frustrating than when nothing goes your way. The ground crumbles beneath you, and it gets real difficult to see the light at the end of the tunnel. Wouldn’t it be nice if you could actually control your store and avoid that kind of horror? How...

Paladin Q and A: About Paladin Point of Sale

News
Customer interaction is essential for running a successful business.  Every comment and question is valuable to us as we update our system to save you time and money.  If you have suggestions that improve your experience with Paladin, we would love to know. Paladin...

Paladin Makes Store Management Easy

News
The life of a store owner is full of activity. Do the words “overstocking” and “costs” give you shivers? Many of us wrinkle our noses. If only there were a way to prevent everyone in the world from overstocking and purchasing slow movers. Paladin Point of Sale makes...

Excellent Customer Service with Paladin Point of Sale

News
Have you ever dreaded calling customer service? If your technology needs a fix, you’ve usually stuck picking up the phone. If a product has a defect, you have to call someone. If you’ve got a question, the phone is just waiting to be used. Why do you dread that call?...

How to Handle Customer Acquisition as a Small Business

News
As a small business, should I focus on gaining new customers, or repeat customers? Good question. The answer: Ideally, both. A more complicated answer: As you grow your business, it can be difficult to focus on acquiring new customers and preserving current ones1. You...

How to Talk to Customers Like a Pro

News
Do you still get nervous when talking to customers? If you’re looking for a few tips to help get over those tight-chested, shallow breath and heart attack feelings, there are a few ways you can show them you want to pursue a relationship. You can always tell when a...

5 Low-Cost Customer Appreciation Ideas

News
Many customers walk into stores expecting to be treated well. While they may get smiles and a greeting at a big-box store, there’s an advantage to being a small business. A mom and pop store has the advantage of offering a customer experience that will knock their...