Orgill Fall Virtual User Meeting

Webinars

Join us for the Orgill Virtual User Meeting to discover how our hybrid retail management system helps stores automate tasks and simplify processes which is so valuable in today’s tight labor market.

Keeping Up With Evolving Technology

Webinars

Having up-to-date retail technology is crucial to business success and it takes more than a one-time investment in hardware and software. It takes a commitment to adopting a new way of doing business and continued education and training.

Draw More Customers with Rentals 

Webinars

Grow your business by making it a rental destination using Paladin and Point of Rental. Our new integration allows you to easily set up, manage and track rental inventory, customers and much more.

Business of Excellence: Popp Hardware

News

Company: Popp Hardware Owner: John Popp Location: Ligerwood, ND Years in Business: 69 Popp Hardware is a family-owned store located in Lidgerwood North Dakota with a population of a cozy 650 people. John Popp has owned the store since 1976; while his father owned it before him since 1946. A distinctive quality of Popp Hardware […]

Converting “Just Browsing” into Buying

News

You ask the customer standing in the aisle, “Can I help you?” They respond with the all-to-often heard, “I’m just looking.” Converting even a few browsers into buyers each day may have a significant impact on your bottom line. You can avoid missing a great selling opportunity by using these simple psychological tactics: Let them […]

10 Tips for Building Exceptional Customer Relationships

News

Establishing strong, long-term customer relationships is critical to the overall health of your business. Not only do happy customers become repeat customers, but they are also your best sales people. Here’s how to build lasting connections: Be adaptable. No two people are the same. Be ready and willing to recognize their differences and alter your […]

Business of Excellence: Ace Hardware of Orange City

News

Ace Hardware of Orange City is a family-owned store located in a small town of just over 10,000 residents. Their nuts & bolts and lawn & garden offerings, as well as a phenomenal paint department allow them to go the extra mile in convenience-based customer service. Richard finds the greatest reward in helping customers – […]

What Is EMV?

About, Commerce, Knowledge Base, Overview, Policy

The following is covered in this KBA:   EMV – Learning the Basics Cards are inserted, not swiped PIN or Signature? Better authorization security What is EMV? EMV is one element of a complete solution to reduce credit card fraud EMV does not always protect against stolen cards EMV with end-to-end (E2E) encryption is a […]

7 Point of Sale Solutions to Look For in 2015

News

Choosing a point of sale system is easier when you know what to look for. Use this checklist as a guide, and you’ll be on your way to finding the best fit for your store. Keep your eyes open for a point of sale that: 1. Accepts Diverse Payment Methods With a number of new […]

8 Ways to Succeed in Retail

News

When it comes to succeeding in 21st-century retail, there are more options than any store owner could possibly implement, many of which require huge sums of money. But many times success relies on creating relationships, not spending money to buy them. Try these 8 ways to boost your success in the new era of retailing. 1. […]

Counter Display Success in 5 Steps

News

There are a number of ways to make more sales with counter displays. An effective display persuades your customers to pick up just one more thing before paying. “A great counter display, as part of your overall visual merchandising strategy, can interrupt [your customers] and get them to buy.” —Bob Phibbs, The Retail Doctor