Suspend credit card processing quickly and easily when you need it

New Features

Build: 2_1466 Build date: 13-Jun-18 Credit cards are an essential reality for retail stores today. The credit card processes that are in place work smoothly, but occasionally, you may need to suspend credit card processing to resolve an issue. If you find yourself in this situation, you can suspend credit card processing immediately with the […]

Add descriptions to customer projects

New Features

Build: 2_1198 Build date: 2-Mar-18 Our customer project feature lets you organize and view invoices by project when a customer pays by credit card or charges a purchase to their account. During the checkout process you can assign a project and even add one on the fly.  Later, you can filter a customer’s sales history […]

EDI: Duplicate EDI invoice safeguard

New Features

Build: 2_1214 Build date: 9-Mar-18 Need more time? Automated electronic processes, such as EDI processing, are powerful cost-effective time savers that let you manage your store efficiently. To ensure seamless EDI processing, Paladin Point of Sale is continually adding safeguards. One of these safeguards helps prevent invoices from being processed more than once. If an […]

Stock on hand and shrinkage history will record initial SOH values

New Features

Build: 2_1213 Build date: 9-Mar-18 Why is an initial stock on hand value important? To analyze and reconcile and item’s stock on hand (SOH) changes, you need to know the initial SOH value when the item was added to your inventory.  In Paladin Point of Sale, the SOH history and Shrinkage history record an item’s […]

Safeguard prevents items from different pharmacy systems on the same invoice

New Features

Build: 2_1185 Build date:  21-Feb-18 This feature only applies to pharmacies who use more than one dispensing system. Prescriptions from different pharmacy systems cannot be combined on the same invoice and must be sold separately. If you try to add a prescription to an invoice that contains another prescription from a different pharmacy system, an […]

Increase loyalty program enrollment with a new Sign Up button

New Features

Build: 2_1112 Build date: 24-Jan-18 As a Paladin client, you have access to a variety of full-featured and easy-to-use rewards programs that integrate seamlessly with Paladin Point of Sale. Why is a customer loyalty program important? It’s simple: You’ll make more money. Loyalty programs foster good relationships with your best customers. According to Northwestern University’s […]

Speed Script data uploads are supported

New Features

Build: 2_1095 Build date: 15-Jan-18 Case 91763 Paladin Point of Sale has added an automatic data upload feature to support Speed Script programs. To turn on this feature, contact Paladin Support (1-800-725-2346, option 2 or support@paladinpos.com).

Account payment invoice relabeled as PAYMENT

New Features

Build: 2_1492 Build date: 28-Jun-18 In the Invoice/Quote module, when you accept a customer’s account payment, the label PAYMENT will appear on the receipt to clearly identify the transaction. Previously, the account payment receipt label was INVOICE.

Simultaneous support for multiple Rx systems

New Features

Build: 2_1117 Build date: 26-Jan-18 Pharmacies that use more than one dispensing system will gain greater efficiency and enhanced customer service with our support for simultaneous multiple pharmacy integration. This powerful enhancement automates the exchange of customer and Rx information between multiple pharmacy systems and Paladin Point of Sale—including customer rewards and address information. Previously, […]

On hold transactions will retain the original prices

New Features

Build: 2_1178 Build date: 16-Feb-18 Case 102197 Why original sale prices are kept for on hold items What’s new with this update To support your on hold price agreement with the customer, Paladin Point of Sale will always show the original item price when you recall an on hold transaction. Previously, when you recalled an […]

Override EDI supplier departments with your own department choice

New Features

Build: 2_1457 Build date: 11-Jun-18 Important: You only need to set a custom default department when the EDI supplier department is different from your preferred department for a class of items. How to override your EDI supplier’s department choice for a class of items. On the File menu, click Setup. Verify that the EDI supplier’s […]

End prompt payments discounts on specific date every month

New Features

Build: 2_1223 Build date: 15-Mar-18 Prompt payment discounts encourage your customers to pay their bill quickly and increase customer satisfaction—all positive benefits to your store and your bottom line. A new prompt payment option A new prompt payment setting lets you set the date each month when prompt payment discounts are no longer accepted. For […]