Paladin Makes Lumber Easy

Best Practices (Webinars), Webinars
The lumber industry has taken more than its share of hacks over the past few years which has made buying and selling it difficult to say the least. Our lumber-specific tools simplify the process.  Our Chief Experience Officer Charles Owen demonstrates how these...

Paladin’s Credit Card Processing FAQ

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Have you ever had questions about your credit card processing ins and outs? Here at Paladin we receive quite a few inquiries about our system and how we handle payments. Just to clear things up, we compiled a list of frequently asked questions to (hopefully) make...

How to Find Employees that Love Your Store

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Every employee should love your store. When I say love, I mean go out of their way to treat customers right and bring in more business. No customer wants to be ignored by a grumpy employee, or brushed off by a rude representative. How do you find employees that love...

How to Provide Excellent Customer Service

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The customer is always right. You’ve heard this mantra for years – it’s been burned into your psyche. What does it really mean, though? It means you’re treating their opinions and needs as though they’re important and valuing their loyalty. A store is nothing without...

4 Effective Marketing Strategies for Your Small Business

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As human beings, we enjoy being helpful. If you politely ask for help, people will step forward to offer it. So, why does it have to be any different with small business advertising? Shouldn’t we be able to ask for help with our marketing strategies instead of...

How to Prevent Theft in Your Store

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Theft is like a wound: it needs to be watched, tended, and prevented. With modern adaptations like electronic coupons, mobile gift cards, and online purchases, thievery is taking a new turn. They’ve become bolder with their tactics. Are you aware of these changes?...

Make a Sale Online without Dragging Your Customers into a Deal

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How do I lead an online customer to the sale? Most of us have asked. You aren’t alone. Sales are the essential wheels and cogs that keep a store running. It can be difficult to make a profit from an online lead. To get sales, you have to advertise. This is risky...

4 Ways to Prevent Theft in Your Store

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Theft. Whether it’s inside or outside of the company, it’s always painful. The store owner wearily rubbed a hand over his face.Just yesterday he’d found a few items missing from the shelves. A few weeks before that, he’d noticed a sizable change in the cash drawer...

Is Your Social Media Ready for the Public?

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Lots of information can be found on the web. What do you want your store to portray? Is your social media ready for the public eye? Here are a few things that you should look over before putting yourself out there. What Your store has a brand. Not only does it have a...

How to Fix a Bad Customer Experience

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You can’t please everyone. When you have an unhappy customer, your heart rate picks up. It makes you worry about what that they might be saying to their family and friends. What if they complain about your customer service? What happens when they mention a...

8 Ways to Attract Customers to Your Store

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What’s one of the most challenging things about starting a business? Maybe it’s setting up your store, or finding a building. Finding customers and appealing to the crowds is certainly on the list! You need customers to support your business. Some of the biggest...

3 Business Mistakes Every Store Should Avoid

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There is no way to avoid every mistake. No matter how hard we try, there is no end-all, cure-all remedy for getting rid of the occasional error. They can’t always be avoided, you can’t predict all of them. The only unexpected surprises that people enjoy are gifts, not...

3 Reasons Why Loyalty Programs are Worth It

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Why have a loyalty program? Do they actually work? We all know what they say about loyalty programs, but is it true? Does a promise of saving a few pennies actually inspire loyalty? Are they worth an investment? Answer this question: If you were shopping for sneakers...

Is a Bluetooth Scanner Worth the Extra Investment?

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Looking at your scanner options, you have many different choices. Let’s boil it all down to two: corded and non-corded. Not being tied to the cash register is definitely nice, but is it worth the extra cash? I’ll let you make up your own mind, but let me give you all...