Draw More Customers with Rentals 

Webinars
Grow your business by making it a rental destination using Paladin and Point of Rental. Our new integration allows you to easily set up, manage and track rental inventory, customers and much more. It helps stores:    Improve customer service Track equipment usage and...

10 Secrets of Running a Profitable Hardware Store

News
From crossing items off the honey-do list to making a DIY Pinterest project, your customers should have everything they need to fix, craft, paint, and create. Providing what customers need doesn’t always result in lucrative sales. That’s why we’ve compiled 10 secrets...

Turn Shopping Habits into Profits

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Have you ever studied how customers shop in your store? Observing your customers’ shopping habits may reveal some areas where you can maximize your profits with a few simple changes to your store’s operations. Shoppers who anticipate long wait times buy less...

Leading the Charge in the Paradigm Shift of Retailing

News
Have you ever felt trapped by old habits? In a retail business, the old way might work, but the world is changing. Become a more effective business by adapting to a new era of retail. Paladin’s Business Alliance Executive, Charles Owen, has prepared an...

Simple Tips for Managing Growth

News
According to the National Retail Federation, the retail industry added 43,600 jobs in August. Forbes reports that consumers are spending again, mainly in categories like cars, housing, e-commerce, appliances and home projects. This presents a guarded but optimistic...

Are You Interested in Simple Store Management?

News
There’s nothing more frustrating than when nothing goes your way. The ground crumbles beneath you, and it gets real difficult to see the light at the end of the tunnel. Wouldn’t it be nice if you could actually control your store and avoid that kind of horror? How...

Paladin Q and A: About Paladin Point of Sale

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Customer interaction is essential for running a successful business.  Every comment and question is valuable to us as we update our system to save you time and money.  If you have suggestions that improve your experience with Paladin, we would love to know. Paladin...

Paladin Makes Store Management Easy

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The life of a store owner is full of activity. Do the words “overstocking” and “costs” give you shivers? Many of us wrinkle our noses. If only there were a way to prevent everyone in the world from overstocking and purchasing slow movers. Paladin Point of Sale makes...

Excellent Customer Service with Paladin Point of Sale

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Have you ever dreaded calling customer service? If your technology needs a fix, you’ve usually stuck picking up the phone. If a product has a defect, you have to call someone. If you’ve got a question, the phone is just waiting to be used. Why do you dread that call?...

How to Handle Customer Acquisition as a Small Business

News
As a small business, should I focus on gaining new customers, or repeat customers? Good question. The answer: Ideally, both. A more complicated answer: As you grow your business, it can be difficult to focus on acquiring new customers and preserving current ones1. You...

How to Talk to Customers Like a Pro

News
Do you still get nervous when talking to customers? If you’re looking for a few tips to help get over those tight-chested, shallow breath and heart attack feelings, there are a few ways you can show them you want to pursue a relationship. You can always tell when a...

5 Low-Cost Customer Appreciation Ideas

News
Many customers walk into stores expecting to be treated well. While they may get smiles and a greeting at a big-box store, there’s an advantage to being a small business. A mom and pop store has the advantage of offering a customer experience that will knock their...

25 Tips to Run a Successful Business

News
It’s always been tough to run a small business, but it seems like the economy is out to get us nowadays. While small businesses fight to make money, they also have to defend their customers like they’re precious seedlings in the garden. Drawing customers in is...

7 Creative Ways to Attract Customers to Your Store

News
So how do you attract customers to your store? It’s a question that many of us ask, and it’s about time we get some answers. In order to survive in today’s society many stores have to get creative to draw their customers in. Be it through holiday advertising or a...

Paladin’s Credit Card Processing FAQ

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Have you ever had questions about your credit card processing ins and outs? Here at Paladin we receive quite a few inquiries about our system and how we handle payments. Just to clear things up, we compiled a list of frequently asked questions to (hopefully) make...