Set up and apply trade discounts

Customers, Knowledge Base, Process, Setup

Trade discounts give your best customers a discount on their monthly statement. Trade discounts are set up as pricing plans. This allows you to selectively discount specific departments or classes and require that the discount meets the minimum margin for each item. You can create multiple trade discounts and selectively apply them to each customer […]

Set up prompt payment discount

Customers, Knowledge Base, Setup

Prompt payment discounts encourage your customers to pay their account balance quickly. When you set up this feature, statement discounts (applied per customer) will expire on a specific day of the month if the balance is unpaid. To apply a statement (percentage) discount to an individual customer account, see the How to set up percentage […]

Prompt Payment discount

Customers, Knowledge Base, Process, Setup

Prompt payment discounts encourage customers to pay their bill on time and increases customer satisfaction. Paladin’s Prompt Payment setting lets you set the date each month when prompt payment discounts are no longer accepted. For example, if you set this date to 15, prompt payment discounts will only be accepted if the customer pays their […]

F4 Discount feature

Invoice/Quote, Knowledge Base, Process, Setup

This article provides instruction and information on the following: About F4 Discount How to set up the F4 Discount to respect the minimum margin by default How to apply the F4 Discount to respect the minimum margin How to apply the F4 discount to manually priced items on invoices by default How to apply the […]

Adjust discounts given in error

Invoice/Quote, Knowledge Base

Note: Before you can adjust a discount given in error, you must have created a new department for adjustments and a new inventory item for adjustments.   In Paladin, on the top ribbon, select the Invoice/Quote module. Optional: On the bottom ribbon of the module, click Advanced Lookup to search for customer account information. Enter the part […]

Discount items at checkout

Invoice/Quote, Knowledge Base

This article describes how to ring up items with different discounts at checkout. In the following procedure, we use the following scenario: Item 1 : Regular price Item 2 : 50% off Items 3-5 : 25% off Items 6-10 : 10% off Note: To discount items at checkout, you may need manager approval. In Paladin. […]

Set a percentage discount on items

Knowledge Base, Setup

To set a percentage discount on items: In Paladin, from the main menu, select File > Setup. Select the Sale List tab. In the Sales pane, find the sale list and highlight it. Scroll to the Pricing Plans pane, and click Create New Pricing Plan. In the Pricing Plan tab, in the Name box, enter […]

Single item BOGO discount

Inventory, Knowledge Base, Process, Setup

Note: It is recommended to have a Paladin TSR help set up this feature. This article includes the procedure for setting up a Buy One Get One (BOGO) discount when only a single item is involved. In Paladin, from the main menu, select File > Setup. Select the Rewards tab. Select Ace Hardware from the Customer rewards […]