Defective items

About, Inventory, Invoice/Quote, Knowledge Base, Policy, Process, Setup

This article provides instruction and information on the following: How to mark a returned item as defective How to mark an exchanged item as defective How to create the Defective Parts Report and remove the items from inventory How to mark a returned item as defective Note: If you or a customer find a defective […]

Invoice line items: Tax, Def, and Net check boxes

About, Invoice/Quote, Knowledge Base, Setup

This article provides the following information on Invoice line items: Overview How to change the default tax definition of a customer at checkout How to return a defective item How to prevent manual discounts from applying to net items Overview In the Invoice/Quote module, each line item includes three check boxes: Check box If the […]