Customer info not saved with kit

Features and Updates, Updates
Build: 9534 Build date: 3-Dec-15 If a customer is selected when you create or update a kit in the Invoice/Quote module, the customer information is not saved. A kit groups items so that you can sell them together, often at a discount, and is not related to specific...

Special Order Customer

Features and Updates, New Features
Build: 7361.1/2 Date: 11-Feb-13  Most stores and lumber yards that are serious about special orders require a deposit to be placed on account by the customer at the time this special order is placed. The problem encountered by many businesses is where and how to...

How to Fix a Bad Customer Experience

News
You can’t please everyone. When you have an unhappy customer, your heart rate picks up. It makes you worry about what that they might be saying to their family and friends. What if they complain about your customer service? What happens when they mention a...

3 Reasons Why Loyalty Programs are Worth It

News
Why have a loyalty program? Do they actually work? We all know what they say about loyalty programs, but is it true? Does a promise of saving a few pennies actually inspire loyalty? Are they worth an investment? Answer this question: If you were shopping for sneakers...