How to cancel a Paladin Point of Sale subscription

Customers, Knowledge Base

Paladin Data Corporation will accept a cancellation request that is in writing and provides a 30-day notice. To cancel your subscription, save your data (see the Important Considerations section below) and then send an email to with: Store name Store city and state Reason for cancellation You will receive two emails once Paladin receives the cancellation. The first email is auto-generated and […]

10 Tips For Better Customer Relationships


Customers are the lifeblood of your business. But sadly, unlike the lumber you sell, they don’t grow on trees. Which is why you’ve heard over and over again how important it is to retain your existing customers. Studies show that it costs six to seven times more to acquire a new customer than to keep […]

How to Handle Customer Acquisition as a Small Business


As a small business, should I focus on gaining new customers, or repeat customers? Good question. The answer: Ideally, both. A more complicated answer: As you grow your business, it can be difficult to focus on acquiring new customers and preserving current ones1. You have to choose which path to take: new or old customers? […]