Converting “Just Browsing” into Buying

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You ask the customer standing in the aisle, “Can I help you?” They respond with the all-to-often heard, “I’m just looking.” Converting even a few browsers into buyers each day may have a significant impact on your bottom line. You can avoid missing a great selling...

10 Tips for Building Exceptional Customer Relationships

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Establishing strong, long-term customer relationships is critical to the overall health of your business. Not only do happy customers become repeat customers, but they are also your best sales people. Here’s how to build lasting connections: Be adaptable. No two...