10 Tips for Building Exceptional Customer Relationships

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Establishing strong, long-term customer relationships is critical to the overall health of your business. Not only do happy customers become repeat customers, but they are also your best sales people. Here’s how to build lasting connections: Be adaptable. No two...

5 Low-Cost Customer Appreciation Ideas

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Many customers walk into stores expecting to be treated well. While they may get smiles and a greeting at a big-box store, there’s an advantage to being a small business. A mom and pop store has the advantage of offering a customer experience that will knock their...