How to Talk to Customers Like a Pro

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Do you still get nervous when talking to customers? If you’re looking for a few tips to help get over those tight-chested, shallow breath and heart attack feelings, there are a few ways you can show them you want to pursue a relationship. You can always tell when a customer service representative really cares. It’s […]

5 Low-Cost Customer Appreciation Ideas

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Many customers walk into stores expecting to be treated well. While they may get smiles and a greeting at a big-box store, there’s an advantage to being a small business. A mom and pop store has the advantage of offering a customer experience that will knock their socks off. Not literally, though. It’s not fun […]