How to set replacement part numbers

Inventory, Knowledge Base, Process, Setup

In Paladin, all references to an inventory item must be guaranteed unique. This means that a barcode cannot be shared between two inventory records. Many times a replacement part number will utilize the same barcode as the discontinued item. To remove the current bar code from an old item and placing it in the new […]

How to resolve Part Number not Found

Inventory, Invoice/Quote, Knowledge Base, Process, Setup

This feature allows a store’s employees to capture and add unknown barcodes in Paladin. When a barcode/part number is scanned that doesn’t exist in the Enterprise wide database, a message is displayed stating “Part Number Not Found”, and allows employees to enter another number to resolve the issue. If the new number is found in […]