Attention: Windows 7 no longer supported
Paladin support for Windows 7 will end January 10, 2022. Correct operation of Point of Sale cannot be guaranteed after this date. We highly recommend that our clients contact Paladin Support (1.800.725.2346 opt.2) to purchase a new computer as soon as possible, as back orders may cause them not to get a new PC as […]
How to edit Ace Hardware Dynamic Promotion sale dates
This feature only applies to Ace Hardware stores. When Ace Hardware Dynamic Promotions are set up in Paladin Point of Sale, the promotion sale dates are specified in two ways: In the pricing plan Individually for each item in all sale lists that are included in the pricing plan Tip: Sales list item dates, when […]
Expanded email options for invoices, purchase orders and more
Today’s customers are increasingly interested in receiving invoices and other correspondence through email. Paladin supports this trend by including email options for quotes, invoices, purchase orders, statements and more in Paladin Point of Sale. Note: To email invoices and other information to your customers, the email feature must be set up in Paladin Point of […]
Paladin goes mobile—Sell anywhere with the Mobile2Checkout app
Join the mobile revolution and expand your business with the Paladin Mobile2Checkout app. Available for any Android device, the app’s intuitive design and easy-to-learn interface lets you make sales and process returns from anywhere with an internet connection. The Mobile2Checkout app supports these familiar invoicing features: Add a customer to the invoice from your Paladin […]
Schedule automatic payments for purchases and then relax
Do you have customers with purchases who want to pay over time? What if you could schedule automatic payments and not worry about managing the customer’s balance? By offering a fixed number of payments on large purchases, you can make your customers happy and increase your sales opportunities. Our Wells Fargo ACH scheduler will do […]
Quick access menus bring greater efficiency and new features
Speed up invoicing and purchase order processing with our new quick access menus. Right-click any line item on an invoice or purchase order, and get immediate access to commonly-used tasks, tools and new features. These customer-friendly menus are labor-saving and provide fast access and increased efficiency to powerful features, including: Insert a line item or […]
View and analyze EDI report data quickly and easily in new Excel workbooks
We’ve combined our detailed EDI report data with the power of Excel to create a new and useful report format. Designed for fast data access and intelligent analysis, the new Excel workbook format organizes EDI report data into individual worksheets for each EDI report section. Clearly-labeled worksheet tabs and columns identify the data and match […]
Safeguard ensures that manually-entered rewards IDs are validated
Build: 2_1293 Build date: 16-Apr-18 In Paladin Point of Sale, when you manually enter values into text boxes, you must press Enter or Tab to record your entry. To ensure that a manually-entered rewards ID is validated and added to the transaction during invoicing, we’ve added this safeguard: In the Invoice/Quote module, in the Rewards […]
Rewards search by phone number includes cell phone numbers
Build: 2_1293 Build date: 16-Apr-18 In the Invoice/Quote module, when you look up a customer’s rewards number using their phone number, both the Phone and Cell Phone number values in the customer database are searched. Previously, only the Phone number values were searched. If the rewards member search window does not appear in the Invoice/Quote […]
Your company name personalizes Paladin Point of Sale
Build: 2_1349 Build date: 2-May-18 This feature applies to single-store versions of Paladin Point of Sale. The multi-store version already has this feature We’ve personalized Paladin Point of Sale so that your company name appears on the top ribbon—clearly visible to your customers, cashier and anyone using Paladin Point of Sale.
Skip signature dollar limit can be up to $99,999
Build: 2_1279 Build date: 11-Apr-18 In Paladin Point of Sale, you can set a ‘skip signature’ dollar limit for credit card purchases. Invoice amounts up to the limit you define can be processed without a customer’s signature. What’s new The maximum amount for the ‘skip signature’ limit has been increased to $99,999. Previously, the limit […]
Emailed invoices show the invoice number in the subject line
Build: 2_1367 Build date: 8-May-18 When a customer receives an emailed invoice, the subject line will contain the invoice number.
Suspend credit card processing quickly and easily when you need it
Build: 2_1466 Build date: 13-Jun-18 Credit cards are an essential reality for retail stores today. The credit card processes that are in place work smoothly, but occasionally, you may need to suspend credit card processing to resolve an issue. If you find yourself in this situation, you can suspend credit card processing immediately with the […]
Automatically skip customer signatures for customer not present (CNP) EMV purchases
Build: 2_1260 Build date: 2-Apr-18 Recently, the ability to skip the signature step for EMV credit card purchases moved from the Paladin Point of Sale checkout screen to the credit card payment terminal. With this process change, anyone processing a purchase where the customer is not present, such as online and phone orders, must have […]
New options for part numbers and manager override notes on invoices and receipts
Build: 2_1215 Build date: 12-Mar-18 Get more control over what appears on sales invoices and receipts with two new options: Show the item’s primary part number, regardless of what part number (primary or an alternate part number) was entered or scanned. Do not show the alternate part number. Prevent manager override notes from appearing. To […]