Attention: Windows 7 no longer supported

Customers, Knowledge Base, Policy

Paladin support for Windows 7 will end January 10, 2022. Correct operation of Point of Sale cannot be guaranteed after this date. We highly recommend that our clients contact Paladin Support (1.800.725.2346 opt.2) to purchase a new computer as soon as possible, as back orders may cause them not to get a new PC as […]

How to edit Ace Hardware Dynamic Promotion sale dates

New Features

This feature only applies to Ace Hardware stores. When Ace Hardware Dynamic Promotions are set up in Paladin Point of Sale, the promotion sale dates are specified in two ways: In the pricing plan Individually for each item in all sale lists that are included in the pricing plan Tip:  Sales list item dates, when […]

Expanded email options for invoices, purchase orders and more

New Features

Today’s customers are increasingly interested in receiving invoices and other correspondence through email. Paladin supports this trend by including email options for quotes, invoices, purchase orders, statements and more in Paladin Point of Sale. Note: To email invoices and other information to your customers, the email feature must be set up in Paladin Point of […]

Paladin goes mobile—Sell anywhere with the Mobile2Checkout app

New Features

Join the mobile revolution and expand your business with the Paladin Mobile2Checkout app. Available for any Android device, the app’s intuitive design and easy-to-learn interface lets you make sales and process returns from anywhere with an internet connection. The Mobile2Checkout app supports these familiar invoicing features: Add a customer to the invoice from your Paladin […]

Track and manage Syntech FuelMaster purchases in Paladin Point of Sale

New Features

Sync your customers’ Syntech FuelMaster purchases and manage your fuel inventory—all within Paladin Point of Sale— with a new Syntech FuelMaster integration. Powered by Paladin’s EDI system, this integration will do the following: Attach FuelMaster invoices to Paladin Point of Sale customer accounts Add account charges and FuelMaster private-label credit card purchases for fuel to […]

Schedule automatic payments for purchases and then relax

New Features

Do you have customers with purchases who want to pay over time? What if you could schedule automatic payments and not worry about managing the customer’s balance? By offering a fixed number of payments on large purchases, you can make your customers happy and increase your sales opportunities. Our Wells Fargo ACH scheduler will do […]

Quick access menus bring greater efficiency and new features

New Features

Speed up invoicing and purchase order processing with our new quick access menus. Right-click any line item on an invoice or purchase order, and get immediate access to commonly-used tasks, tools and new features. These customer-friendly menus are labor-saving and provide fast access and increased efficiency to powerful features, including: Insert a line item or […]

View and analyze EDI report data quickly and easily in new Excel workbooks

New Features

We’ve combined our detailed EDI report data with the power of Excel to create a new and useful report format.  Designed for fast data access and intelligent analysis, the new Excel workbook format organizes EDI report data into individual worksheets for each EDI report section. Clearly-labeled worksheet tabs and columns identify the data and match […]

Update retail prices for all kits at the same time

New Features

Update kits to current retail prices faster than ever with our new Update Retail All feature. When you use this kit update option, the items in all kits will be updated to current retail prices with one update request. Note: This new feature compliments the previously-released Update Retail feature that updates a single kit to […]

Our delivery scheduling system just got a major upgrade

New Features

IMPORTANT: If you use the delivery scheduling system in Paladin Point of Sale (or are interested in trying it), read this feature announcement to find out important new changes and enhancements to the delivery scheduling system. These changes and enhancements are part of our October 2018 General Release that is currently being installed in stores. We’ve […]

Safeguard ensures that manually-entered rewards IDs are validated

New Features

Build: 2_1293 Build date: 16-Apr-18 In Paladin Point of Sale, when you manually enter values into text boxes, you must press Enter or Tab to record your entry. To ensure that a manually-entered rewards ID is validated and added to the transaction during invoicing, we’ve added this safeguard: In the Invoice/Quote module, in the Rewards […]

Rewards search by phone number includes cell phone numbers

New Features

Build: 2_1293 Build date: 16-Apr-18 In the Invoice/Quote module, when you look up a customer’s rewards number using their phone number, both the Phone and Cell Phone number values in the customer database are searched. Previously, only the Phone number values were searched. If the rewards member search window does not appear in the Invoice/Quote […]

Your company name personalizes Paladin Point of Sale

New Features

Build: 2_1349 Build date: 2-May-18 This feature applies to single-store versions of Paladin Point of Sale. The multi-store version already has this feature We’ve personalized Paladin Point of Sale so that your company name appears on the top ribbon—clearly visible to your customers, cashier and anyone using Paladin Point of Sale.

Skip signature dollar limit can be up to $99,999

New Features

Build: 2_1279 Build date: 11-Apr-18 In Paladin Point of Sale, you can set a ‘skip signature’ dollar limit for credit card purchases. Invoice amounts up to the limit you define can be processed without a customer’s signature. What’s new The maximum amount for the ‘skip signature’ limit has been increased to $99,999. Previously, the limit […]