Multi-store: Primary, Backup, and Remote servers
When you start Paladin on a terminal in a multi-store environment, the terminal’s primary and backup database server settings are automatically synced with storewide defaults. This safeguard prevents a terminal from connecting to an incorrect server and eliminates potential costly troubleshooting. If a terminal, such as the backup server, requires custom primary and backup database […]
SIGIS EPL file update frequency
Paladin checks for a new Eligible Product List (EPL) from SIGIS every 14 days. If an Internet connection or other issues prevent an EPL update for 24 or more days, the following message appears (Figure 1) when you start Paladin and will specify the number of days since the last SIGIS EPL update. Figure 1: […]
PaladinNsight™: Expose wasted investment dollars with the Non-performing Assets Tool
When your investment dollars are tied up in inventory that you can’t sell, you have non-performing assets. These dollars represent wasted opportunity, and if available, you could use them to purchase items that you can sell or for other business needs. Overstock happens, but when you make intelligent changes to your buying habits, you keep […]
PaladinNsight™: Discover losses and loss trends with the Loss Experience Tool
Lost items can hurt your business. When items are missing in your store, you lose investment dollars and then spend more money to replace them. While you can address each loss individually, grouping losses by a location or department may expose larger trends. For example, you may find that losses are concentrated in certain areas […]
PaladinNsight™: Take charge of your inventory investment with the Investment Review Tool
If you are a store owner, you are an investor. Your largest business investment is your store inventory. Like any money-making investment, you must regularly review and manage your investment to get the greatest return. The PaladinNsight™ Investment Review Tool can help you. This article provides information and overview on the following: What does it […]
Using 2-D scanner for customer information
You can use your 2-D scanner to automatically insert customer information. You can scan a driver’s license to: Add a customer. Add customer information when an ID is required when you create an invoice. Add customer information for tax exemption. Add customer information to a special order. Sign up a customer for Ace Hardware rewards. […]