About: Ace Military Double Points Program

Ace Hardware, Knowledge Base, Rewards

Note: The information in this KBA is all supported through Ace. All steps are done at the Ace store. Ace retailers have the option to offer active, reserve, retired or disabled military personnel double Ace Rewards points on every purchase. Retailers wanting to participate in the Military Double Points Program should follow the below steps: […]

Rewards: Exclude Special Orders from calculating rewards

Knowledge Base, Rewards

Note: This feature only applies to Ace Rewards, Rich Rewards and Repeat Rewards. In Paladin, from the main menu, select File > Setup. Select the Class tab. Create a new class named “SO Rewards Exclusion.” Click New. In the Name box, enter this: SO Rewards Exclusion In the Class ID box, enter an unused class ID. […]

Restore Ace Rewards coupons

Ace Hardware, Knowledge Base, Process

To support new Ace Hardware HH coupons, a new coupon file must be imported in Paladin. If you do not import this file, Paladin will not recognize the new coupons. To prevent any issues, download and import this file as soon as possible using the following steps: In paladin, from the main menu, select Maintain. […]