Build: 9515
Build date: 23-Nov-15

When you void a completed transaction, a SOH History entry is now created for each item on the voided invoice. As before, the SOH in Paladin Point of Sale is also increased by the item amount.

These new SOH History entries will make it easier to track down issues that can result from voided transactions, such as unexpected SOH values and accounting discrepancies.

The following image shows an example SOH History entry for an item on a voided transaction. The information includes the Date and Time that the transaction was voided, the Employee who voided it, the amount returned to SOH (QTY Rcvd) and the resulting SOH value.

SOH history with voided transaction

Note: If you need to void a transaction, we recommend that you void it the same day that you created it, before daily reports are run and your store’s accounts receivable processing occurs.

About the SOH History viewer

The SOH History viewer shows you a history of inventory item SOH changes from purchase orders, special orders, EDI processes, voided transactions, and manual receiving.

To open the SOH History viewer for an inventory item, follow these steps:

  1. Open Paladin Point of Sale.
  2. Click the Inventory module.
  3. Find and display the inventory item.
  4. Click the Stock On Hand magnifying glass to open the SOH History viewer.

Learn more

To learn more about voided transactions, see the following knowledge base articles:

If you have questions or suggestions about this information, contact support@paladinpos.com.