Build: 9403
Build date: 20-Oct-15

The Credit Card Deposit report now shows the total amount charged to non-swiped credit cards with a partial AVS (Address Verification Services) approval. A partial AVS approval is given when either the billing street address number or the billing zip code are verified, but not both.

About AVS verification

AVS verification reduces credit card processing rates for non-swiped credit cards. While the lowest rates occur when both the billing street address number and zip code are verified, the rate for a partially-verified credit card (only one number was verified or supplied) is still lower than a card with an unsuccessful (or no) AVS verification.

Monitor and correct AVS issues to save money

The Credit Card Deposit report shows you the daily partial and unapproved AVS credit card totals. You may be able to reduce your credit card processing costs by correcting customer billing addresses for credit cards on-file in Paladin Point of Sale. To find out which customers had AVS verification failures and for other AVS failure information, create the AVS Attention List report (see instructions below). This report opens an Excel spreadsheet with a description of the AVS issue and the relevant customer information on-file, such as the customer name, address verification values, email address and last four digits of the credit card. You can use this information to request updated information from customers and the spreadsheet format can be used to drive an automated email campaign.

Important: To prevent identity theft, make sure that your customers do not provide credit card information by email. This information should be provided in-person, by phone or by fax.

If you are not using AVS to verify non-swiped credit card purchases, you can save money by adding AVS to your checkout process. Paladin Point of Sale supports AVS verification for both MercuryPay® and Element Payment Services. Contact Paladin Point of Sale Customer Support to find out more (1-800-725-2346, option 2 or support@paladinpos.com).

How to create the AVS Attention List report

To create the AVS Attention List report:

  1. Open Paladin Point of Sale.
  2. On the top ribbon, click the Reports module.
  3. In the Reports tab, in the Report Area pane, click Customers, and then click AVS Attention List.
  4. In the Choose Report pane, click F12 Next or press F12.
  5. In the Report Settings pane, set the options you want.
  6. Click F12 Run Report of press F12.

How to create the Credit Card Deposit report

To create the Credit Card Deposit report individually or as part of a register balance report, follow these steps:

  1. Open Paladin Point of Sale.
  2. On the top ribbon, click the Reports module.
  3. In the Reports tab, in the Report Area pane, click Sales Analysis, and then click Daily Balancing.
  4. In the Report List pane, do one of the following:
    • To only create the Credit Card Deposit report, click Credit Card Deposit.
    • To create the Credit Card Deposit report as part of a register balance report, click one of the following:
      • Today’s Register Balance
      • Yesterday’s Register Balance
      • Period Register Balance
  5. In the Choose Report pane, click F12 Next or press F12.
  6. In the Report Settings pane, set the options you want.
    • If you chose one of the register balance reports, make sure that the Include credit card deposit? check box is selected.
  7. Click F12 Run Report of press F12.

Learn More

To learn more, see these additional topics:

Element Payment Services details added to Credit Card Deposit report
AVS supported for Element Payment Services
Zero dollar credit card authorization supported
American Express zero dollar authorization
New Report [AVS Attention List] Detailing Credit Card AVS Status
Credit Card Type & Status Reports [Credit Card Deposit report]