Our 100% USA-based Paladin Support team is excited to offer a new way to get help—Chat Support!

To start a chat session, simply select Help > Support > Chat Support in Paladin Point of Sale and then tell us how we can assist you in a few words.  A Paladin Support representative will be right with you.

Chat Support in Paladin Point of Sale

The new system works great whether you have a quick question or need help with a complex issue.  If needed, your Paladin Support specialist can create a case to follow up.

The next time you need help, give Chat Support a try!

Note: This feature is available to all stores now, but requires an update (coming soon) to turn it on. However, you don’t have to wait. If you don’t see Chat Support in the Help menu, email us at support@paladlinpos.com and we’ll quickly turn it on for you!

For your protection, do not enter confidential information such as passwords and credit card numbers in the Chat Support window.

If you have questions or suggestions about this information, contact support@paladinpos.com.