True Value Hardware: Missing order items with PO type

Note: This feature only applies to stores that use the True Value Hardware EDI system to send and receive purchase orders.

Missing items on received supplier orders are common and can occur for many reasons. In the True Value Hardware EDI ordering system, if items are missing from a complete (fully-received) purchase order (PO), you can create and send a special type of PO for the missing items. Paladin makes this process easy. Simply create a True Value Hardware PO with the missing items, then designate it as a Missing/Missing Item PO when you process and send the purchase order.

Figure 1: PO Number window/Vendor Questions window/Missing/Missing Item

When you choose the Missing/Missing Item PO type, Paladin automatically adds the required TBM prefix to the PO number you entered and adds this special ID to the top of the PO.

Figure 2: Missing/Missing item order number on invoice

Note: For more information about True Value missing item purchase orders and how they are handled, contact True Value Hardware.