Build date: 16-Apr-18
In the Invoice/Quote module, when you look up a customer’s rewards number using their phone number, both the Phone and Cell Phone number values in the customer database are searched.
Previously, only the Phone number values were searched.
If the rewards member search window does not appear in the Invoice/Quote module when you process a customer’s purchase, this feature may be turned off.
To learn about this feature and how to turn it on, see these prior announcements:
- A new way to search for a Repeat Rewards ID in the Invoice/Quote module
- A new way to search for Rich Rewards™ IDs in the Invoice/Quote module
If you have questions or suggestions about this information, contact firstname.lastname@example.org.