Tip Paladin Point of Sale now integrates with RepeatRewards, making it easier than ever to grow your RepeatRewards loyalty program. To learn more about this recently-announced integration, see Supercharge your RepeatRewards program with new search and sign up features.

What’s new

After we announced the new RepeatRewards integration, a new requirement for separate first and last name values was added. To fulfill this requirement, in the Customers module, when you select a RepeatRewards customer and click the Rewards tab, the First Name and Last Name boxes must be filled in.

RepeatRewards First and Last Name values

In the Invoice/Quote module. when you sign up a new RepeatRewards customer or connect a customer with their RepeatRewards account, the First Name and Last Name values are automatically entered.

However, in the Customers module, if you try to add a RepeatRewards ID to a customer using the Alternate ID Manager, you must enter the First Name and Last Name information on the Rewards tab first. If you omit this step, in the Alternate ID Manager you will be unable to save the RepeatRewards ID and a message will appear.

RepeatRewards First and Last Name requirement message

If you see this message, close the Alternate ID Manager, and enter the customer’s First Name and Last Name on the Rewards tab. Then, open the Alternate ID Manager and add the RepeatRewards ID.

Note: This message will also appear if you edit the alternate IDs for a customer whose RepeatRewards ID was added prior to this requirement. The resolution is the same—close the Alternate ID Manager, enter the customer’s First Name and Last Name on the Rewards tab, and then make your changes in the Alternate ID Manager.

If you have questions or suggestions about this information, contact support@paladinpos.com.