Build: 2_1103
Build date: 18-Jan-18

There are many reasons why a cashier may skip a customer’s signature including phone and online orders.

When a credit card purchase is processed on an end-to-end (E2E) or EMV payment terminal, in the Credit Card Processing window, the cashier can optionally click Next, and then click Yes to skip the signature screen and not collect the customer’s signature.

To turn on this feature, follow these steps:

  1. On the File menu, click Setup.
  2. In the Paladin Configuration window, click the Credit Card
  3. In the Signatures pane, select the Allow Signature to be Skipped
  4. Click Save, and then click Close.