When a customer with charge privileges is making a purchase, and the Ace Rewards Member Information Update window opens, the cashier can update the customer’s information. These updates are only sent to Ace Hardware and are not applied to the customer’s Paladin account.

The Ace Rewards Member Information Update window opens when Ace Hardware detects that some customer information is missing or outdated. This information is highlighted in yellow as shown in Figure 1.

Ace Rewards window/Member information update
Figure 1: Ace Rewards window/Member information update

Enter the members information and click OK. If the member does not want to provide the information, click Done.

Note: Only fields prefaced with an asterisk are required. 

If you have questions or suggestions about this information, contact support@paladinpos.com.

*Content is subject to change. For the most recent version, visit the Help Portal.
Printed on: 3/29/24