Build: 2_497, 9976.73
Build date: 13-Feb-17 Case 80823
This update only applies to Ace Hardware stores that use BAMS credit card processing.
We’ve added a safeguard in the Invoice/Quote module, that prevents a cashier from cancelling an invoice that contains an activated Ace Hardware gift card. Paladin Point of Sale cannot cancel a gift card after it is activated.
In the Invoice/Quote module, during checkout, an Ace Hardware gift card is activated when the Gift Card Processing window appears. This window will display after you select a payment type, and the payment has processed.
Note: Ace Hardware cards processed by Monetra and Worldpay (formerly Vantiv) credit card processing already have this safeguard.
If you have activated a gift card and want to return the funds to your store, follow these steps:
- Complete the transaction with the original gift card sale, and use the selected payment type.
- Create an invoice, add a dump SKU line item, enter a price equal to the gift card amount, and then pay with the gift card.
- Create an invoice that returns all the items on the original invoice, where the gift card is replaced by an equivalent dump SKU line item.
- Complete the return and credit the original payment type.
If you have questions or suggestions about this information, contact firstname.lastname@example.org.