Build: 9356
Build date: 05-Oct-15

Address verification services (AVS) are now supported for Element Payment Services. When you use AVS verification for non-swiped credit card purchases or for adding a credit card to a customer’s account (card-on-file), you pay lower processing fees.

Note: AVS for Mercury Payment Systems is already available in Paladin Point of Sale.

How does AVS work?
For AVS credit card verification, the customer must provide their billing street address number and billing zip code. If one of the numbers is correct, the credit card processing fee on purchases is reduced. If both numbers are correct, the fee is reduced further.

For non-swiped credit card purchases, the customer must provide this information at checkout. For a customer card-on-file, the customer must provide this information when the card is added to their account.

Viewing AVS status for customer’s stored (card-on-file) credit cards

Paladin Point of Sale tells you the AVS status for every card-on-file. To view AVS status for credit cards in a customer’s account, follow these steps:

  1. Open Paladin Point of Sale.
  2. On the top ribbon, click the Customer module.
  3. In the Customers tab, find and display the customer’s information.
  4. Click the Electronic tab.
  5. In the Electronic tab, in the Stored Credit Cards pane, the AVS status is displayed for each credit card using the following symbols.
    • X: AVS verification failed.
    • !: AVS verification failed for one of the billing address numbers.
    • :AVS verification succeeded.
  6. To view AVS status details, click Edit Card Data.

To view information about all credit card AVS failures (one or both billing address numbers), follow these steps to create an AVS Attention List report:

  1. Open Paladin Point of Sale.
  2. On the top ribbon, click the Reports module.
  3. In the Report Area pane, click Customer, and then click Customer Lists.
  4. In the Report List, click AVS Attention List.
  5. Click F12 Next or press F12.
  6. In the Report Settings pane, choose the settings that you want for your report.
  7. Click F12 Run Report or press F12 to open the information in Excel. (Microsoft Office 2007 or later is required.)

If you have questions or suggestions about this information, contact support@paladinpos.com.