The Restricted Class feature is set for items classified as a restricted item, such as spray paint, fire arms, and alcoholic beverages. This feature is also used for various pharmaceutical items.

To set up the restricted item feature for any item:

  1. In Paladin, from the main menu, select File > Setup.
  2. Select the Class tab.
  3. In the Classes pane, perform one of the following:.
    • In the list of classes, choose an existing class to be the restricted class. Make a note of the class ID because you will need it in step 6.
    • Create a new restricted class. To do this:
      1. In the Name box, enter a name for the restricted class.
      2. In the Class ID box, enter a unique ID for the restricted class. Make a note of this ID because you will need it in step 6. Note: You can only specify one restricted class that can apply to any item.
      3. Click Save.
  4. Select the Company tab.
  5. In the Restricted Class pane, check Enabled Restricted Classes.
  6. In the Restricted Class Number box, type the restricted class ID created in step 3.
  7. Click Save, and then click Close.

To classify an inventory item as a restricted item:

  1. In Paladin, on the top ribbon, select the Inventory module.
  2. Open the inventory item.
  3. Click the General tab.
  4. In the Classes pane, set one of the three class selections to the restricted class. The restricted class is what you defined in Paladin Configuration, on the Company tab, in the Restricted Class pane. Important: Many EDI vendors set the first class selection. If this item is updated by EDI, or if you don’t know, set the second or third class option instead.
  5. Click F12 Save.

When this feature is set up (see steps below), and you start the checkout process, an Additional Customer Info Required window appears for invoices that contain restricted items. To continue with the sale, you must scan the customer’s driver’s license or enter the information manually.

customer info request

If you have questions or suggestions about this information, contact

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Printed on: 5/20/22