When EDI processing is completed, you can go to the customer’s sales history to see the Triple E invoices that are associated with the customer account.
- Click the Customers module or press ALT+ 2.
- Click the Credit tab.
- In the Sales History pane, click the Customer Friendly magnifying glass.
- In the Recent Sales History window, click an invoice magnifying glass to view a copy of the invoice receipt with the Triple E invoice date and the date the invoice was attached in Paladin Point of Sale.
Note: If an invoice’s Triple E customer account number does not match a Triple E alternate ID in any Paladin Point of Sale customer account, the invoice will be processes in one of the following ways:
- Credit card transaction: The invoice will be added to the Cash Sale account with 0 (zero) as the ID for an unspecified customer account. The payment type (Pmt Type) will be set to IMPORT. You can view these invoices in the Cash Sale, 0 account’s sales history.
- Charge transaction: A new customer account will be created with the name Triple-E: ####, where #### is the Triple E account number and the alternate ID number.
Note: In the Customers module, you can view and change the name and information on these new customer accounts and/or merge the account with an existing customer account.
If you have questions or suggestions about this information, contact firstname.lastname@example.org.