How to validate a customer’s delivery address

Knowledge Base, Taxes | ID: 24735
  1. Open Paladin Point of Sale.
  2. On the top ribbon, click the Customers module.
  3. Search for the customer account, and then display it. To search for any item, click Advanced Lookup or press F1.
  4. If the customer account has a Delivery Address, Avalara AvaTax™ will automatically verify the address, and may recommend an update. If an update is suggested, in the Address Validation window, do one of the following:
    • To change the delivery address to the Updated Address, click Suggested.
    • To keep the Original Address, click Original.
      Avalara recommendation change

      If the customer account does not have a Delivery Address, enter a delivery address, and then click Save or press F12.  Avalara AvaTax™ will automatically verify the delivery address and may offer suggested changes.

  5. Optional: Update the primary address to match the delivery address, and then click Save or press F12. Avalara AvaTax™ will not change the primary address.
    Main customer address vs. delivery address


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    About Avalara AvaTax™ 

If you have questions or suggestions about this information, contact support@paladinpos.com.

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Printed on: 7/28/21