How to rename a customer account Customers, Knowledge Base | ID: 6584 Open Paladin Point of Sale. On the top ribbon, click the Customers module. Click the Customers tab. In the Customer list, select the customer. On the bottom ribbon click Rename Customer. In the Rename Customer window, click F12 Rename. Helpful Unhelpful Suggest ways to make this article better:*Provide your email address. (Optional)We respect your privacy. If you provide your email address, we will use it only if we have more questions about your feedback.YesNoEmail NameThis field is for validation purposes and should be left unchanged. Send This iframe contains the logic required to handle Ajax powered Gravity Forms.