How to redeem an Ace gift card

Ace Hardware, Invoice/Quote, Knowledge Base | ID: 31948
  1. In the Invoice/Quote module, add the purchase items to the invoice, and then click Checkout or press F8.
  2. On the bottom ribbon, click Credit Card.
  3. Perform the steps for the gift card type:

    Ace Closed Loop Gift Card (newer system for stores that use encrypted credit card processing):

    1. At the bottom of the Credit Card Processing window, click Ace Gift or press F3.
    2. In the Gift Card Processing window, enter the 16-digit gift card number, and then click Next >>.
    3. A progress bar will appear while the gift card is being validated. If the validation is successful, the window will close, and the gift card amount is added as a payment. If the customer requests to use a partial gift card amount, change the amount in the payment column.
    4. Proceed with the transaction.

    Other (older) Ace gift cards and stores that do not use encrypted credit card processing:

    1. In the Credit Card Processing window, click Next >>.
    2. Ask the client to swipe the gift card in the credit card processing device.
    3. Proceed with the transaction.

If you have questions or suggestions about this information, contact support@paladinpos.com.

*Content is subject to change. For the most recent version, visit the Help Portal.
Printed on: 1/22/20