1. Follow the steps in this Knowledge Base article: How create a negative purchase order.
  2. Click the P.O. module, if you are not already in it.
  3. On the bottom ribbon,
  4. On the bottom ribbon, click Mode P.O. It will change to Mode Receive.
  5. In the Receive P.O. pane, click Find P.O., select the name of the negative P.O. that you created, and then click Open.
  6. On the bottom ribbon, click the Process module.
  7. In the Confirm Receive tab, on the bottom ribbon, click the Process module.
    • The stock-on-hand (SOH) counts will be reduced by the number of items that were returned.
    • The quantity-on-order amounts will remain unchanged.


*Content is subject to change. For the most recent version, visit the Help Portal.
Printed on: 3/21/18