To recall/activate a customer account that has been “deleted” perform the following:

  1. In Paladin, on the top ribbon, select the Customers module.
  2. On the bottom ribbon, select F1 Advanced Lookup.
  3. In the Advanced Lookup window, in the Keyword Search box, enter the customer’s name.
  4. Click Find >>. You will notice that the when the customer is shown, they are marked as “Deleted.”
  5. Select the customer and click F8 Select Customer
  6. In the Customers tab, click F12 Save.
  7. In the Restore Customer window, click Restore.
  8. On the bottom ribbon, select F1 Advanced Lookup.
  9. In the Advanced Lookup window, in the Keyword Search box, enter the customer’s name.
  10. Click Find >>. You will notice that the when the customer is shown, they are marked as “Active.”

If you have questions or suggestions about this information, contact support@paladinpos.com.

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Printed on: 5/17/22