To recall/activate a customer account that has been “deleted” perform the following:
- In Paladin, on the top ribbon, select the Customers module.
- On the bottom ribbon, select F1 Advanced Lookup.
- In the Advanced Lookup window, in the Keyword Search box, enter the customer’s name.
- Click Find >>. You will notice that the when the customer is shown, they are marked as “Deleted.”
- Select the customer and click F8 Select Customer
- In the Customers tab, click F12 Save.
- In the Restore Customer window, click Restore.
- On the bottom ribbon, select F1 Advanced Lookup.
- In the Advanced Lookup window, in the Keyword Search box, enter the customer’s name.
- Click Find >>. You will notice that the when the customer is shown, they are marked as “Active.”
If you have questions or suggestions about this information, contact support@paladinpos.com.
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Printed on: 5/17/22