Important: These steps must be performed by Paladin Support, and require an Avalara AvaTax™ account. To sign up for the Avalara AvaTax service, see How to get started with Avalara AvaTax™.

Paladin Point of Sale periodically saves offline Avalara AvaTax™ information, so a store can process transactions during an internet outage, but you can also manually update offline tax information at any time.

  1. On the File menu, click Setup.
  2. Click the Taxes tab.
  3. In the Invoices pane, click Update Offline Data.

    Note: The offline tax information update process can take time, and will run in the background. A status bar at the bottom of the Paladin Point of Sale window will show progress. Do not close Paladin Point of Sale until the update process completes and a window with this message appears: Offline Tax Data Updated.

  4. Click Close.

If you have questions or suggestions about this information, contact

*Content is subject to change. For the most recent version, visit the Help Portal.
Printed on: 5/16/22