Important: These steps must be performed by Paladin Support, and require an Avalara AvaTax™ account. To sign up for the Avalara AvaTax service, see How to get started with Avalara AvaTax™.
Paladin Point of Sale periodically saves offline Avalara AvaTax™ information, so a store can process transactions during an internet outage, but you can also manually update offline tax information at any time.
- On the File menu, click Setup.
- Click the Taxes tab.
- In the Invoices pane, click Update Offline Data.
Note: The offline tax information update process can take time, and will run in the background. A status bar at the bottom of the Paladin Point of Sale window will show progress. Do not close Paladin Point of Sale until the update process completes and a window with this message appears: Offline Tax Data Updated.
- Click Close.
If you have questions or suggestions about this information, contact firstname.lastname@example.org.