Important: These steps must be performed by Paladin Support and require an Avalara AvaTax™ account. To sign up for the Avalara AvaTax™ service, see How to get started with Avalara AvaTax™.


  • Paladin Point of Sale periodically updates Avalara AvaTax with a current list of customer delivery addresses, but you can also manually perform these customer address updates at any time.
  • During the update process, Avalara automatically verifies each address and may update the Delivery Address in Paladin Point of Sale. For example, Avalara may correct a misspelled street or town or add ‘W’ (for west) to a street name. The customer’s primary address that displays at the top of the Customers tab is never updated by Avalara AvaTax.
  1. Open Paladin Point of Sale.
  2. On the File menu, click Setup.
  3. Click the Taxes tab.
  4. In the Invoices pane, click Verify Addresses.
  5. Click Close.

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About Avalara AvaTax™

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Printed on: 1/24/22