- Open Paladin POS.
- On the top ribbon, click the Customers module.
- In the Customers tab, in the Customer drop-down list, select a customer.
- Click the Balances tab.
- On the bottom ribbon, click Account Payment or press F5.
- In the Discount Allowed box, enter the total amount owed.
- In the Amount of Payment box, enter this amount: 0.00
- In the Check number box, enter this amount: 0000
- Click F12 Accept.
- Click the Credit tab.
- In the Credit Limit box, enter this amount: 0
- Click Save or press F12.
- On the bottom ribbon, click the Payment Management module or press F6.
- In the Credit Invoices pane, select the line item that includes the Discount Allowed amount.
- In the Credit Notes Field, click inside the empty pane, enter notes, and then click Save Item.
Note: To delete the customer from the system, click Delete Customer or press F2.
If you have questions or suggestions about this information, contact support@paladinpos.com.
*Content is subject to change. For the most recent version, visit the Help Portal.
Printed on: 4/15/21