If you have customers with purchases who want to pay over time, you can schedule automatic payments and not worry about managing the customer’s balance.  By offering a fixed number of payments on large purchases, you can make your customers happy and increase your sales opportunities.  When the Wells Fargo ACH payment plan for a customer is set up, the monthly plan payments will be automatically deposited in your checking account. It’s a win-win situation for everyone. You don’t need to worry about getting paid, and the payment strategy is clear to both you and your customer.

Learn more:  Schedule automatic payments for purchases and then relax

Notes

  • You must have an account with Wells Fargo.
  • You must contact Paladin Support to turn on the Wells Fargo ACH feature in Paladin Point of Sale.

 This article includes the following procedures:

  • How to verify that the customer is set up for ACH payments
  • How to set up the payment plan for the customer
  • How to view the payment plan invoices

How to verify that the customer is set up for ACH payments

To create a payment plan for a customer, the Paladin customer account must have ACH information on file. To verify this, do the following:

  1. In the Customers module, view the customer account, and then click the Electronic tab.
  2. In the ACH Check pane, if the customer’s bank information appears, s/he is set up for ACH payments.

How to set up the payment plan for the customer

  1. View the customer’s account.
  2. On the bottom ribbon, click Account Payment or press F5.
  3. In the Account Payment window, select Schedule ACH payments.
  4. In the Schedule ACH Payments paneenter the payment plan details.
    • In the Total amount to pay box, enter the total amount to be paid by the payment plan.
    • In the Number of payments list, select the number of monthly payments for the payment plan. You can select from 2 to 24 months.
    • In the First payment box, enter the initial payment amount. This payment will be processed on the same day that you put the payment schedule in place.

      Note:  When you enter the payment plan details, calculated payment amounts will appear in the Payment Plan The calculated values will adjust as you change the plan details.

  5. To initiate the payment plan, click Schedule or press F12.
  6. In the Schedule Payments window, a confirmation message will appear. Click OK to initiate the payment plan and schedule the payments.

Notes:

  • Invoices for all scheduled payments will be created. On the date of each invoice, the corresponding payment will be automatically transferred to your Wells Fargo bank.
  • Payments are intended to occur on the same day each month. If one of these dates falls on a weekend, Paladin Point of Sale will automatically adjust the date to a weekday.

How to view the payment plan invoices

  1. In the Customers module, view the customer account.
  2. On the Credit tab, click the Customer Friendly magnifying glass.
  3. In the Recent Sales History viewer, ACH payments will appear in the list with these column values:
    • PO #: Payment
    • Pmt Type: ROAACH
  4. To view an ACH payment invoice, click its magnifying glass.

 

 

If you have questions or suggestions about this information, contact support@paladinpos.com.

*Content is subject to change. For the most recent version, visit the Help Portal.
Printed on: 7/24/19